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Use any of the following strategies, as appropriate for your situation: You can disable USB redirection for all desktop pools, for specific desktop pools, or for specific users in a desktop pool. Or, close any browsers that are open, since Skype will attach itself to those browsers.Some highly secure environments require you to prevent all USB devices that users might have connected to their client devices from being redirected to their remote desktops and applications. If Skype is not being used on the computer, the best option is to remove it from the system through Windows -> Control Panel -> Programs and Features (Windows 10/8/7). Follow one of the steps below when encountering issues with Skype and LockDown Browser: Skype is a program that allows conferencing and phone calls over the internet. Or, manually stop Google Desktop before starting LockDown Browser by starting Task Manager and using End Process to stop all Google processes If the Google Desktop is not being used on the computer, the best option is to remove it from the system through Windows -> Control Panel -> Programs and Features (Windows 10/8/7). Follow one of the steps below when encountering issues with Google Desktop and LockDown Browser: Google Desktop is a utility that allows users to search files on the computer and to use a Sidebar gadget bar to display applets on top of other programs. Or, to disable the utility from within Dell Dock, see: In the next box that comes up, navigate to the start-up tab, then un-check the box next to "delldock". Type "msconfig" (without quotes) in the box that comes up, and then press Enterģ. Press the ‘Windows logo’ key and the ‘R’ key simultaneously on the keyboard.Ģ. Or, to block Dell Dock from running at startup:ġ. If the program is not needed, uninstall the Dell Dock from Windows -> Control Panel -> Programs and Features (Windows 10/8/7). Follow one of the steps below when encountering issues with the "Dell Dock" and LockDown Browser: Below are instructions for specific programs.ĭell Dock is a utility included with many Dell computers.
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To keep the program, change the program’s settings so it does not run automatically when Windows starts up, or use Task Manager to stop the program before running LockDown Browser. Solution: If the program indicated is not actually used on this computer, you can uninstall it from Start > Control Panel. LockDown Browser offers to close the program but is unable to do, so the application closes. Symptom: When LockDown Browser is opened, a message indicates that the user must close an application or program.
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